Visix Products

Technical Support

Our award-winning support team is here to help get you back on track quickly.

We're Here to Help

Customers have voted Visix their favorite technical support team in the digital signage industry. Our technical experts are passionate about helping you – from the smallest question to the most complex network issue.

We make it simple for you to get the help you need, and our team will support you every step of the way. Our support satisfaction rate is 98 percent and our experienced professionals solve most support issues in less than one business day.

We support all versions of AxisTV Signage Suite and AxisTV 9 software, as well as our room signs. If you have an older product, and aren’t sure if it’s still supported, check our discontinued products list.

We maintain a large knowledgebase full of support solutions, how-to instructions and answers to our clients’ most frequently asked questions. You may find your answer here and skip the support ticket altogether.

Search our Knowledgebase

We have an extensive section of Frequently Asked Questions with answers from our experts.

Schedule a Help Session

Avoid a lengthy email chain by scheduling your support session using our calendar system.

Submit a Support Ticket

One of our support specialists will contact you as soon as someone is available.

Learning Management System

Looking for help that’s not technical? Log in to our online LMS for tutorials and more.