1. Our commitment to protecting your privacy.

Visix, Inc. (hereinafter “Visix”) respects your privacy and is committed to protecting it. We’ve developed this General Privacy Policy to address how Visix and its affiliates collect, use, disclose, transfer and store your information. To ensure that your personal data is secure, we communicate our information security and privacy guidelines to all Visix employees and enforce privacy safeguards within the company.

2. What information do we collect?
For visitors to our publicly available website, we collect information from you when you browse or chat on our site, subscribe to our newsletter and email campaigns, or fill out a form. When filling out forms or chatting on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address and/or phone number.

We also collect certain information about your session when you visit our website, including internet protocol (IP) addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and clickstream data. We also use cookies as described in Section 5 below. Please note that this online General Privacy Policy applies only to information collected through our website and not to information collected offline.

3. What do we use web visitor’s information for?
Visix uses your personal identification information to provide you with services and help us better understand your needs and interests. Specifically, we use this information to help you complete a transaction or order, to communicate with you, and to provide superior service and support. We collect personal data for legitimate business purposes, which may include:

  • To personalize your experience(your information helps us to better respond to your individual needs)
  • To improve our website(we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service(your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails(the email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions)
  • To administer enrollment in partner or special pricing programs
  • To administer a contest, promotion, survey or other site feature

4. How do we protect your information? 
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These precautions may include password protections for online information systems and restricted access to personal data.

All inquiries from outside the company concerning identity, employment record, or performance of a current or terminated employee are referred to the Human Resources department and/or an attorney, who will verify the credentials of the agency representative before releasing information about a current or terminated employee.

Visix takes reasonable and appropriate measures to secure your personal data.

Our publicly available website is hosted on a secure server.

5. Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites’ or service providers’ systems to recognize your browser and capture and remember certain information. Cookies do not cause damage to your device, do not contain viruses, trojans or other malicious software.

We use cookies to help us to understand and save your preferences for future visits, and gather information about site traffic and site interaction so that we can offer better site experiences and tools to our online visitors in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Visiting and surfing on our website is possible without cookies. Most browsers accept cookies automatically. You may alter the security settings of your web browser in order to stop your device receiving and storing cookies, to allow receiving and storing cookies from selected websites only, or to be notified before receiving cookies. Please note, however, that these settings may have negative effects on the usability and user guidance of websites and other online services. You may delete cookies stored in your browser at any time. Information stored in such cookies will be removed from your device.

The cookie consent period for our website is 90 days.

6. Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer information to outside parties. This excludes third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is necessary to comply with the law, enforce our site policies, or protect our or other’s rights, property, or safety, or share personal information as necessary to other corporate entities as part of a business transition such as a merger, acquisition, or sale of assets.

7. Social Plugins
Visix is participating in social networks, and uses social plugins on our website. These social network features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. In some instances, they may also connect directly to the social network servers.

Your interactions with these features are governed by the privacy policy of the company providing it. Please refer to the data privacy policies of individual social networks for more details about how they collect, store and process data.

8. Google Analytics
We use Google Analytics which is a web analyzing tool of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google“) for the purposes of the adequate design and continuous optimization of our website. Google Analytics works with cookies and creates pseudomonysed usage profiles, which enable an analysis of your use of our website. Information stored in such cookies (such as browser type/version, operating system used, referrer URL, Hostname of the accessing computer, time of server request) are usually transmitted to and stored on Google’s servers in the USA.

Due to the activation of the IP anonymization (IP masking), Google will truncate and therefore anonymize the IP address of your device within the European Union or the European Economic Area.

We contracted Google to analyze your use of this website in order to produce reports on the activities on our website and provide more services connected to the use of our website and the internet in general. The IP address provided by your browser will not be combined with other Google data. The information may be transferred to third parties if this is required by law or if third parties process this data on behalf of Google.

You may prevent Google from recording and processing data on your use of our website (including your device’s IP address) and storing such information in a cookie by downloading and installing a browser deactivation add-on from http://tools.google.com/dlpage/gaoptout?hl=en. For more information, see Google’s privacy policy: https://www.google.com/intl/en/policies/privacy/.

9. Marketing Automation Software
Visix uses Act-On Software (hereinafter “Act-On”) a marketing automation platform of the US company Act-On Software, Inc., 121 SW Morrison Street, Suite 600, Portland, OR 97204, USA, to track user interactions on our website, including tracking IP addresses, page visits and time on site, subscribing to a newsletter, downloading a resource that uses a gated content form, communicating via chat, and filling out a form. Act-On will also track interactions for emails sent from Visix, including open and clickthrough data. We will use this data for legitimate business purposes as detailed in Section 3 above, and may retain user data indefinitely.

Act-On is certified under the US-EU-Data-Privacy-Agreement the “Privacy Shield” and is committed to comply with EU data protection requirements. Furthermore, we have concluded the “EU Model Clauses” with Act-On. This is a data protection agreement which obliges Act-On to protect the data of our users, to process according to its privacy regulations on our behalf and in particular not to pass data on to third parties. You can view the privacy policy of Act-On here: https://www.act-on.com/privacy-policy/

10. Newsletter/Emails
By subscribing to our newsletter, you agree to the receipt of the newsletter and the procedures described. We send out newsletters, e-mails and other electronic notifications with promotional information (hereinafter “Newsletter”) subject to the consent of the recipient or a legal permission.

The registration for our newsletter is handled through a double opt-in procedure, which means you will receive an e-mail after your registration, in which you will be asked to confirm your registration once again. The registrations for the newsletter are recorded in order to prove the accurate registration process according to legal requirements. This includes storing the time of logon and confirmation. Furthermore, changes to the data stored by Act-On are being recorded.

The newsletter will be sent by means of Act-On (see above). The e-mail addresses of our newsletter recipients, as well as further data described in the context of this information, are being stored on the servers of Act On in the USA. Act-On uses this information to send out and evaluate the newsletters on our behalf. In addition, Act-On can use this data to optimize or improve its own services, e.g. for the technical optimization of the dispatch and the presentation of the newsletter or for economic purposes in order to determine from which countries the recipients come from. However, Act-On does not use the data of our newsletter recipients to contact them independently or transfer data to third parties.

There are cases where we direct newsletter recipients to the Act-On websites. E.g. our newsletters contain a link with which the newsletter recipients can access the newsletters online (for example in the case of display problems in the e-mail program). You may terminate the receipt of our newsletter at any time, which means revoke your consent. You will find a link to unsubscribe from our newsletter at the bottom of each newsletter.

11. Links to Other Websites
Our website includes links to other websites whose privacy practices may differ from those of Visix. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

12. Compliance with Children’s Online Privacy Protection Act
As a business service, Visix does not target its offerings toward, and does not knowingly collect any personal information from users under 13 years of age.

13. California Privacy
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Visix or its subsidiaries to a third party for the third party’s direct marketing purposes. To make such a request, please send an email to privacy@visix.com or write us:

Visix, Inc.
230 Scientific Drive, Suite 800
Norcross, GA 30092 USA
Attn: Privacy Policy

14. Changes to this Policy
We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices

15. Inquiries/Contact Us
Visix commits to resolve complaints about your privacy and our collection or use of your personal information. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, contact us at privacy@visix.com with any questions or concerns.