Our award-winning support team is here to help get you back on track.
Customers have voted Visix their favorite client support team in the digital signage industry. Our digital signage experts are passionate about helping you – from the smallest user question to the most complex network issue.
We make it simple for you to get the help you need, and our team will support you every step of the way. Our support satisfaction rate is 96% and our experienced staff solve most support issues in less than one business day.
IMPORTANT! Visix is now part of Uniguest. Together, we’re committed to your success, and one of the first ways you’ll see that commitment is through stronger, more robust support services. On October 12, Visix client support officially moved to Uniguest.
Submit a Support Ticket
Search our extensive knowledge base, and submit and track support tickets in the Uniguest Client Portal.
Check Online Help
Our online product help has step-by-step instructions and “how to” tips with screenshots for each of our products.
Watch Tutorials in LMS
Looking for help that’s not technical? Log in to our learning management system for tutorials and more.
We support all active versions of AxisTV Signage Suite and AxisTV 9 software, as well as our room and desk signs. If you have an older product, and aren’t sure if it’s still supported, check our discontinued products list. If you’re interested in switching from AxisTV 9 to our AxisTV Signage Suite platform, contact your account representative.