|
SMA Benefits
Our Software Maintenance and Support Agreement (SMA)
offers the most economical way to receive the latest versions of Visix
software technology. SMA subscribers receive regular downloadable
software upgrades at no charge. Historically, Visix releases one new
feature upgrade per quarter. The SMA typically pays for itself in just
two quarters.
Free
upgrades of all product releases are automatically sent to you
throughout the length of the Software Maintenance and Support Agreement.
This means that you are always running the latest release of our
software without the need to renegotiate the cost of the product or
request the new release.
You avoid delays and needless paperwork, and can easily budget for the
current and future releases of our products. Phone support, instant
message and email support are other reasons to purchase the Software
Maintenance and Support Agreement.
-
You designate up
to four people to maintain contact with our Help Desk through email,
instant messenger and by phone.
-
As a maintenance
customer, you receive priority support attention.
-
You have access
to our toll-free service support line.
As a
maintenance customer, you may be selected to receive a free copy of our
beta software for an insider’s look into the next release. You also get
a head start on the newest release of the product.
Visix offers many complimentary and fee-based consulting, training and
implementation services to assist with your visual messaging
implementation. As a maintenance customer, discounts for fee-based
services are offered. For more information about the types of services
offered and associated fees, please view the
Services
page of our Web site.
You can
renew the Software Maintenance and Support Agreement each year for a
fraction of the cost of the individual upgrades.
Click here.
You can purchase a Maintenance Agreement at the time you acquire
your Visix technologies, or within 30 days of your purchase. If you already have a
system, you can
request a quote for an
SMA.
When you review the
Visix software release schedule you will note that in the last
48 months, Visix has delivered 14 releases or one every 3.4 months
(1 per quarter).
If a client
purchased each new release in the past year, it would cost them
$3,264 for four releases at $816 each (current price list).
A one year SMA,
would range from $689 to $1499. In both cases the SMA offers
significant savings.
► Click here to download our Support PDF
|
