Visix - Support Solutions.

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Support

► Service Level Agreement

► Software Maintenance &

Support Agreement

► Technical Support

► Terms & Conditions

► FAQ

Support Solutions

Visix offers a variety of technical support services. These services include telephone support, remote diagnostics and access, hardware repair, Web site support and on-site service.

Many of these services are included in our standard limited warranty. Some, however, require payment in advance or a registered support agreement.

	Our Service Level Agreement provides the highest level of support and can be customized to offer additional services, remote monitoring and more.
	Software Maintenance and Support Agreement subscribers receive automatic software upgrades and priority service support.
	Visix application users sometimes choose to forego maintenance agreements and opt for incident based Technical Support.
	Return Policy, our Hardware Warranty, the End-User License Agreement and other useful legal disclosures are found in this section.
	Search our knowledgebase for answers to Frequently Asked Questions.

► Click here to download our Support PDF