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Hardware Upgrades
Upgrade for
Optimal Performance
It’s not uncommon
for advancements in software applications to exceed the capabilities of
the machines where the application was originally installed. As our
product line evolves, advancements are bound to exceed the hardware
specifications of your original hardware purchase. Upgrading your
hardware is a great way to keep your system operating at maximum
efficiency.
Customers will receive new hardware with the latest Visix software
version installed. Our Client Services Group will work with you to
determine the best course of action - upgrading or replacement - to get
you up and running with the latest technology.
Includes:
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Performing
hardware diagnostic tests to assure the system is in working
condition
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Installing/replacing all hardware components necessary to meet
minimum hardware requirements
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Replacing any
failed hardware components
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If requested,
transferring content and configuration. Visix may be able to
retrieve all needed information with a simple web session.
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Content -
All of your content can likely be transferred to the new content
manager
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IP address
- We can transfer content manager and channel player IP address
information to facilitate an easy transition
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Computer
name - No matter whether the default name is in place or if the
customer has renamed it, this can be transferred
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We are
unable to transfer domain memberships, group policies, and some
client-installed (third-party) software
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Installing/upgrading any third-party software related to Visix
applications to meet minimum requirements
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Rebuilding the
system
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Installing,
licensing, and configuring Visix applications
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Performing a
thorough test of the system
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Providing
web-based user training for upgrades
Requirements:
. Customers must have a support agreement covering all content managers
and channel players
. Customers must supply Visix with the serial numbers of products to be
upgraded for verification
. Customers must return original hardware to Visix in working order with
all required accessories
. Hardware options from legacy systems may not be compatible with new
hardware components
Fees:
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$299 – Upgrade
1-Channel System (Content Manager with one Channel Player, or a Lite
System)
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$129 – Upgrade
additional Channel Player
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$99 – Data
Recovery
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Shipping and
Handling
Contact our Client
Services Group at 800.572.4935 or 770.446.1416.
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