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News
Visix Unveils
Network Operations Center, Expands Client Services Group
September 5, 2007
ATLANTA, GA — Visix, Inc. unveiled its newly
constructed Network Operations Center (NOC) at the company’s Atlanta
headquarters, and announced several personnel appointments. These
actions support the company’s unprecedented growth in the three years
since its reinvention from hardware manufacturer Tech Electronics (TEi),
to a software developer of unified communication applications.
The five-station NOC is
equipped with more than 20 displays, servers, workstations, signal
routing technologies, and real-time call management and diagnostic
applications. This facility addition is designed to provide an active,
collaborative environment where Client Services staff are better able to
monitor, troubleshoot, and quickly service Visix client calls. The NOC
also houses the company’s high-end dynamic visual messaging system,
AxisTV Enterprise, which delivers corporate communications to NOC staff,
as well as remote and Atlanta-based personnel.
Tonya
Pritt has been promoted to Client Services Manager, and will supervise
all service, support and training functions. Visix has assigned Lee
Watts NOC oversight responsibilities while simultaneously acting as an
in-house expert resource for the Client Services team after nearly 14
years in the field. Four additional personnel have been hired in recent
weeks to assist specifically with customer service, technical support
and order processing. The company is actively recruiting additional
talent for the areas of client support and product development.
Both the NOC and
personnel expansion are part of Visix’s strategic plan to maintain
superior service for customers, resellers, and technology partners.
Visix has achieved a compounded annual growth rate (CAGR) of 31% over
the past three years and has nearly doubled the number of employees in
its ongoing effort to provide quality support.
Visix, Inc. designs, develops and supports a suite of
software applications that allow users to create, import and manage
their communications from anywhere and to deliver those messages to
virtually any endpoint.
The company offers a
digital signage application, a room and event scheduling solution, and
applications for targeted messaging to portable devices. Each of these
products works independently or can be integrated for scaleable
deployments from a single display to large networks. This comprehensive
approach to on-time communications – from concept to delivery –
provides turnkey systems including software, hardware and distribution
accessories, as well as multi-tier support options to manage and
maintain dynamic visual communications.
Contact Visix at
800.572.4935 or salesteam@visix.com. Parties interested in additional
information about Visix, AxisTV, MeetingMinder™, and MessageBlox™
Dynamic Visual Messaging applications should visit the Visix Web site
at www.visix.com.
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